SodaStream Reviews

Great product and first class customer support!

I was helped by Richard through Sodastream. I will say this was probably the most excellent customer service I've gotten from anyone through the last year. I expect a slower response understandably from online sites but the response times were excellent. My issue was quickly identified and resolved in a few emails with little to no lag time at all. Richard went above and beyond my expectations and I'm very grateful for the quick, professional help I received.

I am amazed by this company. I was gifted a soda stream and love it.Only had it a few months and it stopped working. I camtacted the company and they where more then happy to help. They where only going to send me a new CO canister.and when I received the email confirming order, they where replacing both the canister and the soda stream. In all after I contacted them a week later I'm back in the bubble business. I love this company and their product!!

I had purchased two faulty canisters and thought it was the machine that was broken and purchased a new one. Customer support let me know that they had a batch of faulty canisters distributed, apologized, sent me two new canisters and a water bottle as a gift. When I asked for a way to return the new unopened machine i no longer needed, they said they would refund the purchase without wanting it returned.